Airline operations

Vigilance forged airport staff agents to deceive people


The status of fraudulent agents are airport staff, customs officers to fraudulently take over people's property has been widely warned on many mass media in the past 3 years, however There is no sign of remission.

Specifically, via telephone hotline receiving comments on the quality of services of Noi Bai International Airport, the average daily Port received from 3 to 4 customer cases reflect the status of objects Forged airport staff call and ask for a fee to receive goods from abroad sent. Unfortunately, among the visitors, there are quite a lot of people who have transferred large amounts of money under the guidance of fraudsters.

Noi Bai Aviation Security has strengthened the coordination with other agencies and units in ensuring aviation security


Recently, on 25/6/2018, Noi Bai International Airport received the letter from Ms. Nguyen Thi Minh T, a resident of West City, asking for help. T's story is as follows: On May 25, 2018, Ms. T was a US citizen reportedly sent a package. On May 28, 2018, Ms. T received a call from an agent claiming to be an employee of Noi Bai Airport contacted and asked Mrs. T to pay a customs fee of 37.5 million VND to complete the procedures for receipt of goods. . Ms. T has arranged for the transfer of funds according to the information provided by the "airport staff". After confirming the receipt of the above amount, the subject continues to request Ms. T to add $ 6,500 for the reason for the high value property, but Ms. T can not afford to pay more. Only after the transfer of money a day, or 29/5/2018 to date, Ms. T can not contact the telephone number of the object.
On the side of Noi Bai International Airport, after receiving a request from Mrs. T, checked the information provided by Ms. T (the bill that the American visitor sent to Ms. T was not actually the air waybill) and the information on the bill was inaccurate.), responded and advised Ms. T on the similar fraud situation and advised Ms. T to report the local police to collect the records, Settling according to rules.

Noi Bai International Airport recommends, when people in suspicious situations, need to raise the spirit of vigilance, absolutely not transfer money into the account of strangers because it is easy to get into the criminal scams scenarios, discovered and immediately notify relevant information to the police office of residence for support and handling according to regulations.





System airports


Future schedule




Future schedule



0643 831 927 - 0902 694 899
0646 297 981 - 0903 831 540